General FAQs

How much can I borrow?

Your loan limit depends on your profile and repayment history. New customers start with a lower limit and can qualify for higher amounts over time.

How do I repay my loan?

You can repay easily through the Fido app. You’ll see your exact repayment amount and due date on the app.

How do I apply for a Fido loan?

Download the Fido app, create your account and apply for a loan. You’ll receive funds after approval.

Are there any hidden fees?

No. Fido shows you exactly how much you will repay before you accept the loan. What you see is what you pay.

Repayment

Can I rebuild after defaulting?

Yes, but it takes time. Start with your next payment. Consistency is key. Many customers rebuild within 6 months of steady payments.

How fast can my loan amount increase?

Pay on time just 3 times and most customers see their loan double. Some go from R 500 to R 8,000 in just 3 months! 

Top performers reach R 7,500.

What if salary delays and I can't pay on time?

Call us immediately! Explain the situation. We understand salary delays - it happens to everyone. The key is communication before your due date, not after.

Will one late payment really hurt me?

Yes. Credit bureaus in South Africa track all loan payments. One default stays on your record and affects future loans from all lenders. Think long-term.